Crisis Management

450.00$

AGENDA

Origins and Evolution
International Standards and Best Practices
The Value of Top Management Commitment
Critical Success Factors
The Costs of a Crisis
Top Management Concerns
How to Manage a Crisis
- Programme management
- Key Elements for a Good Crisis Plan
- Escalation Procedures
- Roles and Responsibilities
Tools and Good Practices
Crisis Communication
Debate and Conclusion

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*Please note that for online sessions, training materials are provided in electronic version (unprintable PDF).

Approved Instructor: Alberto Mattia

Venue: online
Duration: 1 day
Time: 9:30-12:30 / 14:00-16:30 CET
Language: Italian/English

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