450.00$

AGENDA

  • Introduction
    • Understanding a crisis
    • Origins of crises
    • Crises complexity and top management involvement
  • The Crisis Management framework
    • Anticipate and assess
    • Prepare
    • Respond
    • Recover
    • Review and learn
  • The Crisis Management practice
    • Leadership
    • Tempo
    • Strategic decision-making
  • Crisis Communication
    • Reputation and interested parties
    • Crisis communication strategy
  • Training and exercise
    • Skills development
    • Types of exercise
    • Post-exercise activities
  • Review and conclusions

Interested in an in-house session for 6 people or more? Email us directly
*Please note that for online sessions, training materials are provided in electronic version (unprintable PDF).

Approved Instructors: Alberto Mattia, Jacopo Capparelli

  • Venue: online

  • Duration: 1 day

  • Time: 9:30-12:30 / 14:00-16:30 CET

  • Language: Italian/English

  • Check Dates and Book Course